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Title Vice President of Operations
Target Location US-AZ-Chandler
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                                      Candidate's Name
                                                  PHONE NUMBER AVAILABLE
                                           EMAIL AVAILABLE

                                                  SUMMARY

Results-oriented Senior Retail Executive with extensive experience in setting strategic direction, new concept
creative development and execution, store execution process improvements, team development and real estate site
selection. Extensive experience in driving operating results improvements and talent development within rapid
growth retail environment.
Willing to relocate   Travel not a problem

                                           AREAS OF EXPERTISE

Strategic Planning             Store Process Improvement                      Recruitment Staffing
Revenue Growth                 Operational Execution                          Serving as Change Agent
P & L Accountability           New Concept Development/Implementation         Training/Development
Real Estate Site Evaluation    Local Community Marketing                      Team Development/Mentoring


                                      PROFESSIONAL EXPERIENCE


Fannie May Confections Brands, Inc.

Vice President of Retail and Franchise Operations                                           2010   Present
Reporting to the President
Responsible for both corporate and franchise stores (70 corporate/30 franchised).
      Successfully opened 52 stores
      Developed FDD to start Franchising of Fannie May Franchise, LLC
      Developed Marketing Materials and Sales Videos for Lead Generation
      Signed development agreements for 82 stores the first year of development (30 Opened YE 2012)
      Built and developed a Training Center for our Franchise Partners and Corporate General Managers
      Designed and Implemented the first ever POS register system in Fannie May Confections Brands.


Vice President of Retail Operations                                                            2006   2010
Reporting to the President.
Responsible for corporate-owned (48 corporate) Day to Day operations in addition to the Advertising and Real
Estate/Construction Departments
      Marketing, Operations, Real Estate & Construction reported to me total of 10 direct reports
      Developed and maintained Store Operations Manuel
      Developed Training Manuel s and Video s for Managers and Sales Associates
      Developed Waste Management Controls cutting waste in half (increasing Gross Margin by $500,000)
      Generated Sales Increases annually bringing Sales to forty million dollars and 4 wall contribution of 25%
Domino s Pizza, Inc                                                                               2002   2006

Corporate Operations Director
Reporting to the Senior Vice President of Operations
Hired to manage the largest acquisition in the history of the company, merged 83 store in Phoenix, AZ., into the
Domino s corporate culture
      Produced one million dollars more in EBITDA for the company, corporate performance vs. Franchise
        Royalties. Generating over fifty million dollars in sales
      Cut budgeted merger expenses by 30%
      Accountable for developing and leading successful management teams, execution of all marketing and
        merchandising programs, inventory control, customer service, training and new store development
      Based on my success, I was relocated to the Twin Cities to turn around the second largest acquisition made
        by the company. The first year under my direction it was the only corporate market to exceed budget by
        25%




Mrs. Fields Famous Brands, Inc                                                                     1992 -2002

Vice President of Operations
Reporting to the Senior Vice President of Operations
DBA: Mrs. Fields, Great American Cookie, Original Cookie, Pretzel Time, Pretzel Maker, Hot Sam Pretzel and
TCBY Yogurt
Responsible for both the corporate-owned and franchise stores. Managed the day to day operations for 375
locations, 11 direct reports and 1500 employees in 10 states
      Charged with full P&L responsibility for over $135 million in system wide sales
      Integral part of a team that successfully merged 12 companies together within two years and tripled the size
        of the company
      Introduced uniform operations standards that generated immediate sales and profit increases
      Developed a  Waste Control Program  that generated a million dollars gross margin improvement in the
        first full year of implementation
      Responsible for the successful opening of 40+ locations during my tenure at Mrs. Fields




Silo, Inc                                                                                        1984 - 1992

Consumer Electronics and Appliance Retailer
Reporting to the Regional Vice President

Senior District Manager
Reporting to the Regional Vice President of Stores
     Promoted to the Nashville Region consisting of ten stores spanning five states with annual sales of $35
        million. Additional responsibilities included customer service, warehousing, advertising, delivery and car
        stereo installations

District Manager
Reporting to the Regional Vice President of Stores
      Charged with full P&L responsibility for over $15 million in sales
       As a District Manager in Denver Colorado my team achieved consistent sales and profit improvements in
       excess of 10%

Education   BS West Chester State


                                               References:


Terry Mitchell                               President, Fannie May Confections Brands
EMAIL AVAILABLE                               PHONE NUMBER AVAILABLE

Patrick Knotts                               Operating Advisor for Sun Capital Partners
EMAIL AVAILABLE                                      PHONE NUMBER AVAILABLE

Judy Shoulak                                 Senior Vice President, Buffalo Wild Wings
EMAIL AVAILABLE                       PHONE NUMBER AVAILABLE

Mike Zipser                                  Senior Vice President, Dick s Sporting Goods
EMAIL AVAILABLE                                     PHONE NUMBER AVAILABLE

Susan Barnett (My Direct Report)             Director of Operations, Fannie May Confections Brands
EMAIL AVAILABLE                          PHONE NUMBER AVAILABLE

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