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Street Address Wheatstone Lane
Lebanon, PA Street Address
PHONE NUMBER AVAILABLE
E-mail: EMAIL AVAILABLE
Charismatic, Results-oriented Sales Professional
Key Account Management - Sales/New Business Development - Networking &
Relationship Building - Effective Negotiation - Inside and Outside Sales
Career Skills
Leveraged entrepreneurial insight to drive consistent increase in sales
revenues/bottom-line profits and in improving client satisfaction,
appreciation and retention. Outstanding communication, networking,
selling, customer service and negotiation skills. Proficient at
determining customer requirements and delivering client-focused solutions
to achieve higher closing ratios. Experienced in all aspects of sales
process, from initial client contact to post-sale customer service.
Expertise in working in B2B environments.
Professional Experience
PetroChoice, Defiance, PA Feb 2010-
Present
Territory Sales Manager, Outside Sales (2010-Present)
Sales Engineer for Mobil, ConocoPhillips and Valvoline in MD, Northern VA
and DC Metro. Responsible for generating new business as well as
maintaining current customer base.
-Executed high volumes of sales calls daily due to exceptional time
management and organizational skill.
-Effectively prospected clients and pursued leads to generate growth.
-Successfully penetrated new markets despite heavy competition.
-Conducted market research, and identified emerging market trends.
-Played a key role in increasing retention as well as satisfaction rates.
-Gained 65,000 gallons of new oil business this year.
JLG Industries, McConnellsburg, PA
Mar 2005-Jan 2010
Aftermarket Parts Sales Manager - West Coast Region (2006-2010)
Call Center Parts Associate (2005-2006)
Responsible for parts sales to the JLG Dealers in the West Coast Region(CO,
UT, WY, ID, WA, OR, CA, NV, AZ, AK, HI, BC and AB in Canada.)
-Completed training in all phases of business, including operations,
product lines, sales and distribution.
-Conducted workshops attended by 10-25 individuals per session.
-Provided technical business support to customers.
-Promoted from Call Center Parts Associate to Aftermarket Parts Sales
Manager in a year.
-Traveled to numerous branches to assist with sales-related issues.
-Followed-up with clients using multiple communication channels-phone, fax
and Internet.
-Ability to operate JLG Lifts/Scissors, Skytrak, Gradall and Lull
Forklifts.
J.Alexander's Restaurant, Cincinnati, OH Oct 2003-Feb
2005
Assistant Manager - Louisville, KY(2004-2005)
Front/Back of House Training - Cincinnati, OH(Oct 2003-Jan 2004)
-Responsible for hiring an efficient, high-energy, and professional staff.
-Promoted guest satisfaction for steady repeat business.
-Coach/Schedule servers to maximize levels of performance.
-Monitored BOH for consistent sanitation, food quality and presentation.
-Purchase/Control inventory with attention to budget guidelines.
-Conducted regular contests to boost staff morale and efficiency.
-Introduced a wine seminar for servers, strengthening knowledge of
offerings, which dramatically increased wine sales.
Education
Pennsylvania State University, State College, PA
BS Degree in Hotel, Restaurant & Institutional Management, 2002
Technical Skills
MS Office, Power-point, Excel, Attended/Conducted Webinars, Lotus and
Outlook
References available upon request.
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