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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
ADMINISTRATIVE & CUSTOMER RELATIONS
Profile Accustomed to critical thinking and problem solving.
Exceptional organizational skills and superior attention to detail
Ability to adapt easily to any environment.
Obtained substantial communication and interpersonal skills with the ability to create a rapport with management, peers, and customer/providers, on both a professional and personal level.
Team player oriented.
Entry to moderate knowledge of Microsoft programs such as; Excel, Powerpoint, Outlook, Access and Word.
Proficient date entry and multi-line/Switchboard telephone systems.
Synopsis of Achievements Provided suggestions to enhance productivity and assist myself and peers to complete our daily tasks efficiently.
Created spreadsheets used by my peers and myself with alternate methods of processing so that our individual quotas would be met.
Employment 2012- 2013 APS HealthCare Bethesda, Inc Mechanicsburg PA
Client Referral Specialist
Data Entry
Assisted Members with locating Providers
Clerical Assistance
Help Behavioral Health Members understand their policies
Kept current with all Medicare Compliances
2011- 2012 Novitas Solutions Inc, Camphill PA
Credentialing Specialist I
Maintain the overall integrity of Medicare Part B
Familiar with CMS (Centers For Medicare & Medicaid Services) forms such as but not limited to; 855B, 855O, 855I, 855R. Also The Electronic Funds Transfer Agreement known as the CMS-588 and the Participation Agreement CMS-460
Expected to enroll individuals and group providers into Medicare Part B
Ensure compliance with CMS regulations as well as various state regulations and internal procedures and protocols.
Complete research using internal/external databases to validate and update provider files
Responsible for maintaining contact to healthcare providers and facilities by phone or writing to obtain any additional information required, or to answer any questions the provider or representative.
2006-2007 Brook Insurance Agency, Alexandria VA
Assistant Sales Agent/Customer Service Representative
Available to answer customer related issues and provide quality and efficient customer service.
Completed renewals of existing policy s as well as quoted rewrites.
Transmitted daily reports while assisting agents with their daily functions.
Entered and filed customer data in the management system.
2006-2006 HCR Manor Care, Arlington VA
Office Administration and Support
Greet and monitor incoming visitors
Answer incoming calls using a multi-line system
Create and maintain spreadsheets, create word documents, merge documents for mailing and entering data into spreadsheet
Education Carlisle High School, Carlisle PA
Earned Vocational Certificate for the state of Pennsylvania in Microsoft Programs
Academic Diploma
References available upon request
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