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Candidate's Name
Street Address Forest Dale Road
Marietta, SC Street Address
(Cell #1) PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
COMPUTER PROGRAMS
Sedona, Mysis EMR Software, Centricity, Logician, Windows
97/2000/2007, Word, Excel and Power Point, Microsoft
Outlook, GroupWise, Netscape-NT Explorer, Smart-Stream
Financials, University Management Systems Software (UMS),
J.D. Edwards, Dispatch Operations and H & R Block Tax
System, Allstate Star and Gateway Payment System Software
SUMMARY OF QUALIFICATIONS
Experience in utilizing office
equipment: Dependable, Organized, Responsible and possess a
positive can do attitude,
punctual.
I possess excellent customer services, data entry skills,
medical records skills (sorting, scanning and retrieving)
and a proven ability to communicate with patients,
physicians and other clinical support staff members.
Experience in Medical Insurance Billing and Coding.
Additional job related skills include: Medical Terminology,
Automated Registration, Multi-line Telephones/Switchboard,
Medical Referrals, Scheduling, University Purchasing Card
(Pro-Card) and Travel Requisitions.
EMPLOYMENT
02/2012/Current BB&T/Chase Professional Staffing,
Greenville SC
Document Control Specialist -
(Temporary Full Time)
Duties include: Customer service,
Process Commercial and VA loans. Scanning,
Slip-sheet documents such as
HUD, Deed of Trust, Title's and other aspects of the loan.
Multi-Line Telephones.
09/2011 - 12/2011 Allstate Insurance, Dave Casey,
Greenville, SC
Customer Service Representative
- (Temporary Part Time)
Duties included: Customer
service to incoming patrons, operating multi-line phones.
Direct incoming calls to the
appropriate agents, receiving and posting insurance
payments, Copying filing and
scanning documents.
03/2010 - 06/2011 East Carolina University, Greenville, NC
Department of Mathematics - Administrative Specialist,
(Temporary/Perm)
Sort and scan large amounts of documents into Healthspan
and Docutrak records systems.
Process and maintain release of
information requests to HIPPA regulations and company policies
and procedures. Maintain
students records.
East Carolina University, Greenville, NC
Health Sciences-pathology and Laboratory Medicine Anatomic
Duties included: the distribution of detailed agenda's for
all meetings or conferences to all interested parties both
inside and outside of the department. Maintain individual
records, case studies, travel, meetings and daily calendars
for each assigned Pathologist. Maintain and organize
filing system for faculty member's annual reports (Sedona)
curriculum vitae, publications and abstracts, research
study material and lectures.
05/2009 - 10/2009 Coastal Carolina Cardiology, Greenville, N.C.
Medical Switchboard Operator
Operate communication system: switchboard, multi-line
telephones, paging and interoffice communication equipment.
Direct all incoming calls, transfer calls to appropriate
areas, take messages, page doctors/nurses, route emergency
calls appropriately. Relay and route verbal and written
information through the Mysis EMR software program. Other
duties include clerical and administrative duties, typing,
proofreading and printing daily schedules.
07/2006 - 06/2008 Medical University of South Carolina,
Charleston, SC
Administrative Specialist, Biostatistics, Bioinformatics
and Epidemiology
Duties included: assisting the data manager in creating
case report forms for new clinical trials. Implement new
data into the research database. Other duties: assisting
receptionist, copying, filing and scanning documents.
Completed and successfully passed: The Research Coordinator
Development Training Program and the Citi Miami Online
Course for Research.
05/2004 - 12/2005 Maxim Crane Works, Inc., North Charleston, SC
Administrative Office Specialists, (Company Filed Chapter
11)
Duties included: verifying vendor information and credit
history through the credit application process, bare-rental
equipment contracts, dispatch, complete billing invoices
and write-ups, employee's weekly time sheets, weekly
payroll summaries, compile monthly fuel analysis reports,
copying, filing, procurement of office supplies and bank
deposits.
03/2003 - 03-2004 University Medical Associates, Charleston, SC
Medical Records Specialists, Storm Eye Institute,
(Temporary to Perm)
Duties included: Analyze and review patient records for
completeness and accuracy of medical codes. Provide front
desk receptionist support, patient registration, scheduling
and operating multi-line phone system. Demonstrate
excellent telephone, customer service and communication
skills.
06/2002 - 02/2003 Allstate Insurance, Philip Bradley, James
Island, SC
Receptionist
Duties included: customer service to incoming patrons,
operating multi-line phone system; direct incoming calls to
the appropriate agents, receiving and posting insurance
payments, copying, filing and scanning.
Education and Training
Pitt Communist College,
Career Readiness Certificate, Greenville, North Carolina 2011
Ashworth College, Medical Billing and Claims Diploma,
Atlanta Georgia, 2009
Research Coordinator Development Program, Medical
University of South Carolina, 2007
Online Citi-Miami Research Course, 2007
Professional Tax Degree, H & R Block Professional School,
2002
Parker High School, Greenville, South Carolina, 1982
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