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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Wood Duck Drive
Manheim, PA. Street Address
Email EMAIL AVAILABLE
Cell Phone PHONE NUMBER AVAILABLE Home Phone PHONE NUMBER AVAILABLE
CAREER OBJECTIVE
To find employment in sales or customer service, where I will use my
extensive customer service experience to exceed customer expectations. The
position I desire will allow me to use my organizational, leadership, and
problem solving skills.
EMPLOYMENT
Sales Event Representative 2011-present, Market Source T-Mobile sales,
Lancaster, PA.
Duties include demonstrating and selling cell phones by talking to every
customer in cell phone area. Job requires sales of at least one phone sale
per hour and entering all customer information in computer. My ability to
talk to people has enabled me to have sales in the top 10%.
Sales Associate 2010-2011, Ticket To Ride Auto Sales and Financing,
Lancaster, PA.
Position involved prospecting customers with credit risks and helping them
to obtain credit from the in house bank. The job included selling vehicles
and a great deal of follow up communication.
Self Employed 2010-2011.
Position included managing my own business cleaning homes, and carpet
steaming, involves prospecting new customers and maintaining high standards
of performance.
Sales And Leasing Consultant 2009-2010, Chapman Ford, Columbia, PA.
Position included selling and leasing vehicles, follow up and prospecting.
Sales Associate 2008-2009, Radio Shack, Lancaster, PA.
Position included selling electronics and cell phones on a commission
basis.
Service Coordinator 2000-2008, The Bed and Furniture Warehouse, Manheim,
PA.
Position included the handling of all customer and manufacturer problems
which included merchandise exchanges, credit memos for re-selections,
reordered replacements, assigned work orders to technicians for repair,
ordered all repair parts and product catalogs, returned defective items to
vendors for credit, checked in all parts, worked with vendor
representatives to gain product knowledge, kept accurate control of non-
salable merchandise, and most importantly made sure every customer was
satisfied with their purchase and warranty services.
Shift Supervisor 2002-2006, Seattle's Best Coffee, Lancaster, PA.
The main focus of the position was to supervise staff to ensure courteous
and timely service, handled daily cash register close outs and reports,
kept the Caf clean, organized, and stocked.
Sales Associate 1999-2000, Sears, Lancaster, PA.
Job included selling major appliances and extended warranties, followed up
on all sales leads, attended product knowledge seminars, scheduled
delivery, and followed up with customer after sale to make sure delivery,
installation, and product were above standards.
Restaurant and Lounge Manager 1998-1999, Holiday Inn, Lancaster, PA.
Position included hiring, training, scheduling, ordering, inventory, and
conducted meetings with subordinates to discuss ways of providing excellent
guest service
Restaurant Supervisor 1995-1998, Comfort Inn, Lancaster, Pa.
Position included training, hiring, and supervising all areas of dining
room to make sure guests were happy with food and service, inventory, and
all cash register and money reports.
EDUCATION
Diploma, Lancaster Catholic High School, Lancaster, PA.
Diploma, Career and Technical Center, Mt. Joy, PA, Sales and
Marketing.
Certificate, Harrisburg Area Community College, Lancaster, Pa,
Business Office.
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