Job Description:
As the People Enablement Technology team, we are committed to delivering a frictionless employee experience from the interactions within our core HR systems (i.e. Avature, Workday, Dayforce) and downstream systems (i.e. payroll, benefits, asset protection, finance, BI, labour planning, etc.) to the way we collaborate and communicate globally.

A day in the life:

The Systems Analyst analyzes technology systems and related processes to identify and design improvements.
Takes in requirements from business analysts and documents technical requirements
Assesses configuration options to meet requirements and specifications
Applies increasing knowledge in system features and technology standards
Performs troubleshooting and investigates root cause of issues
Documents technical solutions to identified problems
Engages with engineers to design/configure solutions
Assists in testing and participates in test phases prior to UAT
Updates technical specs based on testing, prioritized defects or post-release lessons learned
Supports communication for application/system deployment
Works to ensure application availability and identify SLAs for operational readiness
Supports incident management and end-user satisfaction through ITIL processes.
Qualifications:

Bachelors degree in computer science/engineering or equivalent
Experience with troubleshooting and incident resolution
1-3 years systems analysis experience
Experience in writing technical requirements and documentation
Proven experience with application configuration
Must haves:

Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
Communicates with honesty and kindness, and creates the space for others to do the same.
Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
Fosters connection by putting people first and building trusting relationships.
Integrates fun and joy as a way of being and working, aka doesnt take themselves too seriously.