Title: Systems Analyst - Hybrid
Location: Richmond, VA, United States
Length: Long term
Restriction: W2 or C2C

Description:

*** Long term *** *** Both Web Cam and In Person Interview *** *** Hybrid *** Onsite 2/3 days/week

** Local Richmond, VA candidates only please **

Responsibilities include analyzing problems documenting business processes developing requirements, user stories and acceptance criteria and managing requirements traceability and testing. VDOT is a fast paced organization with very high standards for work quality and efficiency. This position is expected to handle multiple projects, and remain flexible and productive, despite changing priorities and processes. Ongoing improvement and efficiency is a part of our culture and each team member is expected to proactively contribute to process improvements.

RESPONSIBILITIES:

Research, outline, write and edit technology project management focused content including job aids, templates, forms, flow diagrams employed by Virginia Department of Transportation (VDOT) and Virginia Information Technologies Agency (VITA).
Consult with other members of Investment Planning and subject matter experts within the organization to develop for documentation for current and future IT investment Cycle.
Work closely with members of the PMO and other internal VDOT subject matter experts to understand processes and pain points as input to resultant documentation and training programs
Ensure technical accuracy in all output
Meet with other VDOT and vendor subject matter experts to ensure that specialized topics are thoroughly addressed in an appropriate format
Maintain a working knowledge of VDOT applications as a contextual reference point for creating new content
Collect user data to identify areas of documentation that require creation, revision or improvement
Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams as an aid to document creation
Assess the audience needs for whom the technical and procedural documentation is intended adjust tone and technical terms to ensure understanding
Communicate complex concepts in a concise manner
Disseminate technical information in easy to understand language for technical and non technical VDOT audiences
Create training programs and facilitate training sessions as required
Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.

KNOWLEDGE, SKILLS, AND ABILITIES:

General Skills and Qualities
Superior analytical and critical thinking skills
Detailed Process orientation
Self motivated
Ability to work both independently and collaboratively
Ability to multi task
Ability to plan in a rapidly changing environment
Project Management Skills
Familiarity with Systems Development Lifecycle.
Experienced project manager with successful record of on time on budget project completion.
Exceptional knowledge of Agile, Scaled Agile, Waterfall and Kanban project management principles and practices
Ability to research and perform business analysis on complex technical topics as input to documentation
Communication Skills
Superior skillset for creating written technical documentation including job aids, templates, forms, flow diagrams and presentation decks.
Strong written and verbal communication skills in English
Exceptional interpersonal skills for collaborating internal and external to VDOT
Ability to apply results of research and analysis to resultant written output
Ability to succinctly communicate complex issues to multiple audiences internal and external to VDOT including a public audience.
Ability to improve upon existing documentation as the VDOT technology environment evolves
Ability to deliver content orally to diverse audiences within VDOT, live or via other formats in a training and orientation setting
Ability to facilitate collaborative sessions with VDOT stakeholders to outline content details

QUALIFICATIONS:

The candidate must have exceptional written and oral communications skills and the proven ability to work well with a diverse set of peers and stakeholders
The candidate should have 10 years of overall IT experience with emphasis on technology project management, business analysis and inclusive of a minimum of 5 years of technical writing.
The candidate should possess experience with Application Lifecycle Management (ALM)
The candidate should demonstrate a comprehensive understanding of Waterfall, Agile, Scaled and Kanban concepts and methodology. Experience with networking projects is desirable.
The candidate must be proficient in written communication tools such as Word, Excel, PowerPoint, and Visio.
Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)

Required Skills:

Experience IT experience with emphasis on technology project management, business analysis 10 Years
Experience in technical writing 5 Years
Experience with Application Lifecycle management (ALM) 8 Years
Experience in Waterfall, Agile, Scaled and Kanban concepts and methodology 10 Years
Experience translating business and product strategy requirements into application requirements and user stories 8 Years
Proficient in written communication tools such as Word, Excel, PowerPoint, and Visio 10 Years
Experience with large, multi module systems 8 Years
Knowledge and verifiable relevant experience in the techniques and methods of planning, organizing, and writing technical materials, research methodology, departmental policies, procedures, compliance and regulations in an Information Technology setting
Proficiency in Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint)
Oral and written proficiency in English other languages are a plus.
B.A. Degree in Computer Science, Business Administration or other area of study relevant to this position

Desired Skills:

Experience with IT networking projects 5 Years
PMP Certification from the Project Management Institute is desirable
Experience in a public sector setting is desirable