Company Overview

GoodVibes Placement Services is a renowned recruitment and outsourcing firm based in Indore. Since 2019, we have been specializing in executive search and recruitment services, catering to the needs of organizations at all management levels. Our mission is to reduce unemployment in India and provide excellent services to our clients. Customer success is our primary focus, and we strive to ensure client satisfaction through our dedicated team.

Job Overview

We are seeking a Customer Care Executive to join our team at GoodVibes Placement Services. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. This is a full-time position based in Bangalore, Karnataka, India with an expected salary range of market competitive. We are looking for candidates with less than 1 year of experience and a passion for delivering excellent customer experiences.

Qualifications and Skills

• Good Hindi & English (Verbal & written)
• 12 & 10th+Diploma
• Rotational Shift for boys, Day shift for girls
• Salary-15k in hand + Incentives
• Location-HAL Old Airport road,Murugesh palya,Bangalore
• Need Immediate Joiners

Roles and Responsibilities

• Handle customer inquiries via phone calls, emails, and chat
• Provide personalized and exceptional customer service
• Resolve customer issues and complaints efficiently and effectively
• Ensure timely and accurate responses to customer queries
• Maintain a high level of product knowledge to provide accurate information to customers
• Coordinate with internal teams to address customer needs and escalate complex cases
• Upsell and cross-sell products and services to customers
• Manage and update customer databases
• Follow company policies and procedures for customer interaction
• Meet individual and team performance targets