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Customer support executive Location: IN-Kolkata Jobcode: 65a79844b350d18559134171 Email Job
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Open Position: Customer care executive
Job Role:
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.
Job Description: Provide superior Customer Experience on Chat/Email/Call. Provide accurate, valid, and complete information by using the right methods/tools Maintaining a positive, empathetic, and professional attitude toward customers at all times Collaborate with team members, and customer service teams to ensure a superior customer experience. Follow the companys communication procedures, policies, and guidelines at all times Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.
Minimum Qualifications & Requirements: 12th pass can apply Freshers are also considered Good Communication Required (link removed)> Rotational shifts (link removed) Day shift : 9am to 6pm OR 10am to 7pm Night shift : 5pm to 2am OR 6pm to 3am (link removed)> 6 days working 1 week off (link removed) Drop facility available for night to : Bali station , Howrah station , Bairakpur station and Ruby station (link removed)>
Salary: INR (per month)
11 ctc to 13k ctc
Working mode: Work from Office
Location: kolkata west bengal
Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157
Maxicus
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