Job Title: Customer Support Executive Telle Caller

Location: Hyderabad

Experience: 0 to 3 years

Company Name: Nextgen Property Adviser Pvt Ltd

Position Type: Full Time

About Us

*Nextgen Property Adviser Pvt Ltd((link removed)) Buyers focused Real Estate Software Company. *

Below are our Key USPs.

(link removed) is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years.

We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017.

We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.

We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.

Job Description

We are looking for a representative to join our team at 1trec as a Customer Support Executive Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.

Role and Responsibilities

Managing outbound and inbound calls in timely manner.

Provide accurate information about products and services.

Identify and assess customer needs to achieve satisfaction.

seize opportunity to upsell the product.

Build sustainable relationships and trust with customer account through open & interactive communication.

Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.

Maintain Client Interaction logs in CRM.

Stay updated on industry and best practices.

Contribute to a positive and supportive team environment.

You will be a perfect fit, if you have

Bachelors degree in any discipline.

Strong communication skills and customer centric approach.

Ability to learn quickly and adapt to changing situation.

Basic computer skills and familiar with Ms Office

Problem Solving Attitude and willingness to take on new challenges.

Willingness to work in flexible hours.