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Job Description
Designation:Associate/ Senior Associate
Experience:0 to 4 Years
Salary:2.0 LPA to 3.2 LPA
Location: Bangalore
Roles & Responsibilities:
-Support throughChat
-Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines
-Previous sales experience
-Ability to build rapport with the customer
-Ability to overcome objections and ask for the business
Key Skills:
-Preferred candidates with understanding on eCommerce websites
-Knowledge of mobile / computing products
-Should possess effective written communication skills and comprehension skills
-Excellent Typing Speed: (At least 30 wpm)
-Excellent interpersonal, intrapersonal skills, team player
Eligibility Criteria:
-Undergraduate & above (No backlogs & Not pursuing any regular studies)
-Minimum 6 monthsworkexperience into Customer Service
-Immediate joiners are preferred
-Willing toworkin Night Shifts/ Late Night Shifts
If interested pleasereachoutto
Contact Person:Ayman Ahmed
Contact Number: hidden_mobile
Timings:11.30 AM - 6.00 PM
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Executive
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