Job Location: Ahmedabad

WFO Only

Job description

The candidate will be performing the following tasks:

• To solve the queries of the customer via Mail, Chat & Web Call.
• No Sales process is required
• To provide the best resolution to the customers.
• To work with the software technical team(if required) to resolve the customer problem
• Proficient in English both verbal & written - Communication with Foreign clients is part of the job
• Maintain a better relationship with the customers.
• Strong Analytical Skills
• Knowledge of Accounting is a big value add for the candidate.
• You might have to work afternoon shifts.