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Customer Service Representative Location: US-WI-Milwaukee - 53010 Jobcode: 01HYCG9YHB9WS3NXAWMBNW0YFQ Email Job
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Position: Customer Service Representative
We are seeking a customer service representative to join our team and assist our clients with their inquiries, orders, and concerns. The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to problem-solve efficiently. If you enjoy working in a fast-paced environment and have a knack for providing top-notch customer service, we want to hear from you.
Responsibilities:
- Responding to customer inquiries via phone, email, and chat
- Assisting customers with placing orders and tracking shipments
- Resolving customer complaints and issues in a timely and professional manner
- Providing product information and recommendations to customers
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other team members to ensure customer satisfaction
Qualifications:
- Prior customer service experience preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in using customer service software and systems
- Team player with a positive attitude
Benefits:
- Competitive salary
- Health benefits package
- Paid time off
- Career growth opportunities
- Training and development programs
If you are passionate about providing exceptional customer service and are looking to join a dynamic team, please submit your resume and cover letter. We look forward to hearing from you!
Fiserv inc
Milwaukee, WI, USA
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