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Customer Service Representative Location: US-VA-Falls Church - 22042 Jobcode: 01J0NN3PPM58WSS00S4X45XM77 Email Job
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What we offer you:
- Competitive salary with performance-based bonuses
- Comprehensive training and ongoing support
- Career development opportunities
- Friendly and collaborative work environment
- Healthcare benefits and retirement plan
Key responsibilities:
- Provide exceptional customer service via phone, email, and chat
- Address customer inquiries and resolve issues in a timely manner
- Process orders, returns, and exchanges accurately
- Maintain customer records and update account information
- Collaborate with other team members to improve overall customer satisfaction
What you bring to the team:
- Prior experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and strong organizational skills
- Proficiency in Microsoft Office and CRM software
- Positive attitude and willingness to learn and grow
Northrop Grumman Corporation
2980 Fairview Park Dr, Falls Church, VA 22042, USA
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