Barclays Services Corp. seeks Senior Application Support Engineer, AVP in Whippany, NJ (multiple positions).

·        Analyze user needs and develop software solutions.

·        Apply software engineering principles to eliminate repeated manual effort and create automated, scalable, and reliable services.

·        Analyze stability requirements for systems migrating to Cloud platform.

·        Build and maintain next generation monitoring tools for Reference Data systems focusing on intelligent alerting with a business context.

·        Undertake projects related to capacity and performance management, monitoring initiatives, infrastructure upgrades, new tools, application onboarding, and automation. Drive full stack observability throughout the department and role model.

·        Improve quality of systems, service, and increase business value by driving a Continuous Service Improvement process.

·        Apply and enforce ITIL (Information Technology Infrastructure Library) standards for Change Management activities, internal/external audit review processes, and Business Continuity activities.

·        Outline, develop, and execute the plans for high-profile market events, such as Options Expiry, Russell Rebalance, and Disaster Recovery Testing, largescale application upgrades, and infrastructure migrations.

·        Own and manage production incidents throughout the Incident Management process, including priority assessment, incident resolution, escalation, problem identification, and root cause analysis.

·        Drive technical excellence by taking ownership of the full stack that makes up our services, business engagement and relationship in the region by delivering day-to-day needs of business.

·        May telecommute.

Apply online at our career page at https://home.barclays/careers/ (Job ID: JR-0000021873).