Salesforce Inc. seeks Technical Support Engineer in Bellevue, WA:

Job Duties: Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges and business issues. Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as vital, as well as prioritizing and managing time effectively in a fast-paced environment. Raise issues to Product Engineering, when required. Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers. Provide peer mentorship to team members through a Swarming framework. Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Telecommuting is an option.

Minimum Requirements: Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and three (3) years of experience in the job offered or in any occupation in a related field.
A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: (1) Data fixes; (2) REST APIs; (3) Web applications; (4) Spring; (5) AngularJS; (6) SQL; (7) Full-Stack development; (8) MongoDB.
Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option.

Salary: $137,259.00 - $138,500.00 per annum.

Certain roles may be eligible for incentive compensation, equity, and benefits. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume to Job# 23-141467/ JR269081 via the Salesforce Careers webpage: rb.gy/avqrw or by email at: onlinejobpostings@salesforce.com. Salesforce is an Equal Opportunity & Affirmative Action Employer.