Systems Analyst C. Advanced

W2 Contract - On-Site

GC/USC

Tallahassee, FL

The Office of Information Technology Services (OITS) is seeking a System Analyst C. Advanced.

The activities this candidate will be tasked with include, but are not limited to the following:

1. Analyzing defined business rules and functional requirements.


2. Updating system documentation to ensure it reflects the current system version.


3. Evaluating enhancement requests and providing estimates.


4. Designing technical solutions using the Visual Vault SaaS product.


5. Creating test plans and test scripts to verify system modifications are error-free and perform as designed.


6. Facilitating user acceptance testing.


7. Documenting the results of testing activities.


8. Deploying software updates.

Knowledge, Skills and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

1. Skilled at working with the Visual Vault SaaS product.


2. Experience with establishing and maintaining business process workflows.


3. Ability to construct effective test plans and test cases.


4. Ability to communicate business information effectively and in writing to users and information technology personnel.


5. Ability to establish and maintain effective working relationships with others.


6. Ability to present ideas in business-friendly and user-friendly language.


7. Exceptionally self-motivated and directed.


8. Superior analytical and problem-solving skills.


9. Excellent written and oral communication skills.


10. Excellent interpersonal skills.


11. Ability to write technical documentation.


12. Knowledge of OITS applications, infrastructure, and general business principles, practices, and procedures.

General Knowledge, Skills and Abilities (KSAs)

The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas:

1. Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.


2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.


3. Decision Making: Makes sound, well-informed, and objective decisions.


4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.


5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.


6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.


7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.


8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Education and Certifications

Education: Bachelors or Masters Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. (Required)

Certifications: Microsoft Dynamics 365 Certification (Desired) and MS Dynamics Power Platform Certifications (Desired)