The Franchise Development Manager is responsible for providing support and coordinating all franchise recruiting efforts for the resale team. Responsibilities include supporting new franchise recruitment efforts, franchise lead generation, new franchise qualification, franchise sales marketing, and management of the Company’s franchise sales and lead database.

DUTIES / RESPONSIBILITIES:

• Recruit quality franchise candidates to the franchise system, by pursuing out-of-market leads.


• Manage SFDC database – ensure it is utilized by the Franchise Development team, sales activities and other key metrics are tracked, and pipeline information is up to date with candidate information.


• Verify the accuracy of SFDC data by ensuring all lead and sales activity is documented according to franchise recruitment process.


• Coordinates the participation of other Company executives in the franchise recruiting process, e.g., purchasing, insurance, marketing, etc.


• Ensure timely and accurate pipeline activity in SFDC database.


• Lead for all Development team meetings – develop and manage agendas, meetings and reports.


• Provide routine sales activity reports from SFDC database and report sales efficiencies/inefficiencies.


• Assist with the creation and interpretation of demographic information and mapping that will allow for the identification of appropriate target markets.


• Proactively develop plans and programs to generate new franchise growth opportunities through collaboration with resale director.


• Work with Company’s management team, legal department, vendors, franchisees and others to ensure sales recruiting process is executed.

• 3-5 years experience with multi-unit franchise organizations in sales, service and development


• Bachelor’s degree in business or marketing preferred


• Strong organizational, project management and communication skills


• Prior sales and customer service experience preferred


• Knowledge of franchise sales processes, regulatory requirements and understanding of collision repair industry is preferred


• Prior experience working with franchise owners or as a franchisee


• Personal sales and sales training experience


• Strong understanding of P&L statements, consumer credit reports, and unit-level operations


• Knowledge of market mapping tools and GIS mapping systems preferred


• The position requires an ability to remain flexible and motivated, while maintaining the ability to multi-task in a fast growing environment


• Experience with Microsoft Office Suite and sales CRM software


• 25-30% Travel