Overview:

Press Ganey currently has an exciting opportunity for a Salesforce Developer in Chicago, IL. This role will support Information Technology. The primary responsibilities of this position are to design, develop, support and maintain software applications. Other responsibilities include: communicating effectively with product management to determine the software application requirements, create and effectively execute the development plan.



Duties & Responsibilities:



Designs Software Applications:



Percentage of Time 45%

• Gathers requirements and design specifications, researches technologies.


• Designs user interface, supporting database, and application architecture.


• Performs Systems Analysis and Design, prepares functional specifications and technical specifications for small applications or systems.


• Insures compliance and recommends change, if necessary, in standards, policies or processes.


• Develops unit test plans for software applications.

• Follows and updates the design specifications as needed.


• Produces supporting documentation.


• Develops code according to development standards.


• Assists other developers with development providing guidance on best practices.


• Prepares work for inclusion in the release/deployment management process.


• Assists technical leads in code reviews and provides insight and feedback for improvement.

• Troubleshoots problems identified by users.


• Creates installation, troubleshooting, and end user documentation.


• Provides support and follow-up for issues.

• Utilization of Apex, JavaScript and GIT


• Writes Unit/Integration Tests to prove the software meets the functional needs


• Troubleshoot distributed event driven applications


• Supports the full cycle of software applications including design, build, package, deploy, troubleshoot and bug fix.


• Follows an Agile Software Development practices that delivers incremental value to the business owner


• Additional skills with experience strongly considered

• Analytical & Problem Solving


• Introduces new approaches
  
  
  
  • Searches for ideas or solutions that have worked in other environments and applies them
  
  
  
  


• Personally takes significant risks
  
  
  
  • Anticipates the risks involved in taking action. Plans for contingencies
  
  
  
  


• Makes decisions in situations where there is scope for interpretation of rules


• As needed, involves the right people in the decision-making process


• Balances the risks and implications of decisions across multiple issues


• Analyses complex relationships


• Recognizes root cause of issues. Sees connections, patterns or trends in the information available


• Identifies the implications and possible consequences of trends or events


• Adapts communication to others


• Takes others’ perspectives into account when communicating, negotiating or presenting arguments


• Anticipates and adapts to client needs
  
  
  
  • Uses understanding of client’s perspective to identify constraints and advocate on their behalf
  
  
  • Works with clients to adapt services, products or solutions to meet their needs
  
  
  
  


• Understands informal structure
  
  
  
  • Understands and recognizes informal structures; can identify key decision makers.
  
  
  
  


• Controls resource use


• Demonstrates the benefit of ideas


• Manages the process for change


• Promotes ongoing learning and development; peer to peer


• Aligns team with organization’s values and ethics


• Seeks learning opportunities beyond current requirements


• Adapts to prolonged stress


• Acts promptly in a crisis situation


• Develops plans for a project


• Surpasses established expectations


• Demonstrates leadership in teams


• Adapts to a variety of changes


• Anticipates and addresses sources of potential conflict


• Seeks new networking opportunities for self and others

Experience



2 to 4 years’ experience as an Application Developer specifically working on Salesforce Development.



Education



Education/training equivalent of 4-year college program (i.e. Bachelor’s Degree)



All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.



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