Job Description

• The applicant's primary duty will be insurance verification and scheduling. Other duties will be clerical tasks, including data entry, telephone reception, registration, and customer service which support the office activities. Candidate must be able to work harmoniously with staff members and the public.

• Solid experience & knowledge in the medical insurance verification process


• Knowledge of telephone etiquette and adequate oral and written communication skills


• Shows effective multi-tasking skills

• Contact Insurance companies to verify eligibility/ authorizations, etc.


• Obtain payer requirements for timely adjudication of claims


• Coordinates the encounter or appointment process for the customer/patient including advanced scheduling, co-pay collection, financial arrangements, coordination of service and preparation of a claim or account for billing.


• General office skills such as proficiency in PC programs, Microsoft Word & Excel and data entry, typing, filing


• Pursue, maintain, and communicate payer coverage/guideline changes/updates


• Identify billing concerns and support resolution of issues by discussing with providers and patients.


• Demonstrates skills in customer service by listening, responding using defined standards, and providing accurate information.


• Excellent time management skills, ability to establish priorities.


• Competitive pay and benefits

• medical insurance: 1 year (Preferred)