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Virtual Travel Agent
Location:
US-MA-Natick
Jobcode:
u9tlyw
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We are seeking a Virtual Travel Agent to join our team! You will be responsible for booking incredible trips for corporate and leisure clients worldwide. This position is perfect for those who love to travel and help others plan their vacations. Agents handle the research and booking process, including flights, hotels, car rentals, and events. Outgoing, travel-loving individuals are encouraged to apply!

Roles & Responsibilities:

- Create and manage detailed travel itineraries
- Understand clients travel needs and preferences
- Maintain certification through ongoing training
- Attend webinars for specialized knowledge
- Act as a brand ambassador
- Collaborate with team members
- Provide and review travel budgets
- Develop promotional materials
- Stay informed on industry changes
- Monitor travel restrictions
- Book travel arrangements
- Communicate effectively with clients
- Manage time efficiently for research and communication
- Resolve booking or travel issues
- Maintain updated client information
- Network with tour operators
- Join FAM trips

Benefits:

- Flexible schedule
- Travel perks and incentives
- Licensing and bonding
- Business promotion website
- E&O insurance with fraud protection
- Continuous training and certification opportunities

Requirements:

- 18+ years old and authorized to work in the US
- Fluent in English
- Strong communication skills
- Smartphone with internet access (laptop recommended)
- Personal travel experience beneficial
- Customer service or hospitality background advantageous

We Travel Smarter

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