Job Title: EDI Production Support Analyst Location:Lafayette, Louisiana, United States Duration: Long Term About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. EDI Production Support Analyst Position Description Do you love tackling new Production Support challenges? Do you have a history of countering business challenges and creatively solving issues at pace? We provide you the chance to work with some of the smartest minds and environment which challenge your problem management skills, learn more, and build elegant solutions. Future duties and responsibilities: Work in an onshore-offshore model, with 4-5 offshore developers. Work proficiently in EDI Applications Edifecs Work with Medicaid and Medicare transactions Follow engineering standard methodologies and take pride in it. Perform Applications Development: Analysis, Design, Development, Testing Provide Support: QE Testing, Volume Testing, Implementation, Warranty, Team Members Perform code reviews and ensure compliance with application quality, coding, UI and Corporate standards. Required qualifications to be successful in this role: At least 8+ years of experience in: " Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server " Experience with database technologies such as MySQL " Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12 " Web Services, Java, SQL/SSIS development related to EDI. " Knowledge in BizTalk Services " Must have experience working in 24*7 support model. " Co-ordination with various teams to help resolve and fix production Issues. " Must have experience in Medicaid and Medicare transactions. " Must have experience in Dynatrace. " Knowledge on ITIL processes Incident Management & Problem Management " Performing continuous improvement of systems by analyzing performance metrics of different programs and come up with optimizations. " Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes /release fallout handling by permanent fixes within change windows specified Education: Bachelor's degree in computer science or related field. Employment Practices: EEO, ADA, FMLA Compliant VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.