Receptionist duties and responsibilities

Receptionists spend most of their time answering phone calls. However, a Receptionist may also be responsible for:

• Making appointments for all staff or for specific employees, such as executives
• Processing bills and helping clients or customers if they have any questions about their charges
• Organizing files for billing, customer and client records, etc.
• Directing visitors to the correct office
• Responding to all customer inquiries in a polite and timely manner

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