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Bank teller Location: US-CA-Palm Desert Jobcode: b266666b29e699b7666502143863ae66-122020 Email Job
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10-2p
Bank teller needs 2+ years of customer service and cash handling experience
Bank teller requires:
- Banking experience preferred, including processing account transactions, new accounts, and experience with complying to all governing regulations, especially the Bank Secrecy Act requirements
- High School Diploma or equivalent required
Bank teller duties:
- • Responds to client inquiries on the telephone or in person, and either solves customer problems on their own or escalates problems to his/her supervisor for resolution while adhering to client privacy and confidentiality guidelines
• Serves as a party in dual control activities such as servicing ATMs, nightly drop, cash count, and monthly audits
• Identifies opportunities to recommend Bank products and services based on client needs and refers client to platform personnel for needs assessment if applicable
• Processes all transactions within assigned limits, maintains cash drawer, and properly balances cash drawer at the end of each work day
• Processes rejects, loan payments, reviews branch reports, and completes audits as assigned by Operations Manager
• Assists with the daily branch settlement and reconcilement process, including oversight for night deposit and ATM balancing
• Works with the Teller team to enhance customer service expectations and provides responsive, quality client service at all times
• Takes ownership of the Teller line workflow
• May be assigned the responsibility of vault teller completing all duties related to this task
• Adheres to all bank policies and security procedures
• Provides an outstanding customer service experience
Global Channel Management, Inc.
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