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Remote Work Customer Service Representative -(CSR) Location: US-GA-Atlanta Jobcode: u298p9 Email Job
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The individual in this role will accurately and efficiently process a variety of customer transactions. This individual will be knowledgeable of our companys products and services to effectively meet the customers needs and provide a high level of customer service.
Other Duties & Responsibilities: Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer Understands, supports and adheres to organizational policies and procedures Consistently emphasizes the importance of teamwork in the department and company at large Responsible for keeping abreast of company news and information Responsible for completing required training and policy review May serve on various committees Willingness to take on additional tasks and duties Certifications & Licenses Required: N/A Desired Knowledge, Skills & Abilities: Displays high level of regard for trust and confidentiality Has a working knowledge of Microsoft Office Products Displays strong written and verbal communication skills Displays strong organization skills and the ability to multi-task to meet established deadlines Demonstrates a high level of accuracy and attention to detail Effectively uses analytical skills to solve technical, as well as, non-technical problems Prior knowledge of banking regulations is preferred Ability to adapt to change Desired Job Experience: Experience in a professional, service focused and fast-paced environment Desired Education: High school or General Education Diploma
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