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Operations Manager
Location: US-NM-Albuquerque
Jobcode: 219a397b-7ba6-45fc-bd59-681549dc2d48
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Our client in the Albuquerque area is a leading restoration organization focusing on salvaging damaged items, including textiles, electronics, and art by removing odors, soot, grime, and more. Due to growth; they are seeking a General / Operations Manager who can lead and grow the team. This is avery unique opportunity with long-term potential for high-level leadership and equity opportunities.
Offering top pay for the New Mexico Market, amazing perks, strong bonus plan, and uncapped earning potential.
The General Manager / Operations Manager Role:
This position is a pivotal leadership position within the cleaning and restoration industry, responsible for overseeing all aspects of the company's operations. This role entails managing daily business activities, ensuring projects are completed efficiently, and maintaining high levels of customer satisfaction. The General Manager will develop strategic plans to drive business growth, manage company resources, and uphold strict compliance with industry standards. With a focus on quality service delivery, the General Manager also nurtures client relationships, leads and mentors staff, and optimizes operational processes. Ideal candidates will have a strong background in management, proven experience in a similar service type industry, and relevant work experience. This role is suited for a dynamic leader looking to make a significant impact in a fast-paced environment. Operations / General Manager Responsibilities
- Oversee daily operations of the business unit including effective management of resources, staff performance, and customer satisfaction.
- Develop and implement strategic plans that align with company goals, focusing on operational efficiency and revenue growth.
- Maintain a high standard of service delivery, ensuring compliance with industry regulations and company policies.
- Cultivate strong relationships with clients, suppliers, and industry professionals to enhance service offerings and business development.
- Manage budgets, forecasts, and reports; implement strategies to reduce costs and maximize profitability.
- Provide leadership, training, and guidance to staff; fostering a productive work environment and promoting a culture of teamwork and continuous improvement.
- Travel to project sites, meet with property owners, and lead project teams
Operations / General Manager Qualifications
- 3-5 years of proven experience in a managerial role within a service related industry
- Strong understanding of business management, operational processes, and customer service.
- Excellent communication, interpersonal, and leadership skills to lead crews of technicians.
- Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.
- Ability to learn and work within various technologies.
- Ability to work in the field when needed and travel within the State of New Mexico and industry events
- Be part of an on-call rotation
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