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VoIP Administrator Location: US-IA-Ames Jobcode: cabc0ed5a5e0863401f585640c18bfac-122020 Email Job
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InquisIT is seeking a VoIP Administrator to join us in Ames, Iowa.
Primary Job Responsibilities
- Provides system administration of the Voice over Internet Protocol infrastructure to include the installation, operation, monitoring, provisioning, and maintenance of the environment
- Performs and documents periodic hardware maintenance to keep the VoIP environment operating within functional and design specifications
- Documents existing standard operating procedures
- Monitors, maintains, and supports VoIP infrastructure
- Provide day-to-day support for customers on the use of VoIP devices and applications and troubleshoot issues associated with VoIP
- Provide excellent customer service
Required skills
- Bachelor's degree in computer related field preferred, or equivalent experience
- 2 to 4 years of related job experience
- Cisco Certified Network Professional (CCNP) Voice or Collaboration certificate.
- Experience installing, configuring, maintaining and troubleshooting Cisco Call Manager v10.x, Cisco Unity v10.x and Cisco UCCX.
- VoIP Operational Support occasionally requires physically managing the infrastructure.
InquisIT
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