Position Title: Server

Department: Operations

Reports to: Manager

Employment Status: Part- time

FLSA Status: Non-Exempt

Position Summary: Servers sell and serve food and drinks in a professional manner.

Essential Duties and Responsibilities:  The essential functions include, but are not limited to the following:

• Maintaining complete knowledge of restaurant’s food and beverage preparation


• Selling alcohol and food items


• Entering and completing customers’ orders on computer system; accepting different types of payment and making change


• Interacting with guests in a friendly and fast manner; ensuring guests’ complete satisfaction and exceeding their expectations


• Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant


• Cleaning and resetting lounge seating and tables


• Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age


• Observing guests’ behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering a taxi if you feel they should not drive; asking a manager for help with disorderly customers as needed


• Reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy


• Performing other duties as directed

Minimum Qualifications (Knowledge, Skills, and Abilities):

• High School Diploma Required and a minimum of 1 year of fine dining service experience


• Wine knowledge required


• Must be 21 years or older


• Ability to pass responsible service of alcohol test with a score of 90% or better (RAMP)


• Basic mathematical skills; ability to make change


• Basic reading and writing skills


• Basic computer skills


• Excellent communication skills


• Multi-task oriented


• Knowledge of workplace safety procedures


• Must be able to suggestively sell food and beverage items


• NCR POS Knowledge a plus


• Own transportation or reliable transportation

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear.  The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health of safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.