What we offer you:

• Competitive salary and benefits package


• Opportunity to work in a dynamic and fast-paced environment


• Comprehensive training and support


• Potential for career growth and development


• Friendly and collaborative team atmosphere

Key responsibilities:

• Respond to customer inquiries via live chat in a timely and professional manner


• Provide accurate information about products, services, and promotions


• Assist customers with order placement, tracking, and returns


• Troubleshoot technical issues and escalate to the appropriate department if needed


• Maintain a high level of customer satisfaction through effective communication

What you bring to the team:

• Prior experience in customer service or a related field


• Excellent written communication skills


• Ability to multitask and prioritize in a fast-paced environment


• Problem-solving skills and attention to detail


• Knowledge of CRM systems and live chat platforms is a plus