Join our team at L'otus Cake Boutique and help us continue to provide exceptional service and products to our customers. At L'otus Cake Boutique, we are proud to be one of the first coffee and dessert shops in Metro Vancouver specializing in Mille Crepe Cakes. We are committed to sourcing exceptional and fresh ingredients to deliver the best Crepe Cake experience to our customers.

Job Overview:
As a Store Manager, you will be responsible for overseeing the daily operations, including customer service, staff scheduling, training, ordering, and procurement. You will supervise and guide all front-line staff to provide excellent customer service and timely response and ensure customer satisfaction.

Key Responsibilities:
Manage daily operations including scheduling, production, and sales.
Hire, train, and supervise staff, providing guidance and support to ensure high-quality customer service.
Maintain inventory of supplies and ingredients, ensuring orders are placed on time to avoid stockouts.
Develop and implement marketing strategies to attract new customers and increase sales.
Monitor financial performance and create reports to track progress and identify areas for improvement.
Maintain a clean and organized store, adhering to health and safety regulations.
Ensure customer satisfaction by resolving complaints and addressing any concerns in a timely and professional manner
Communicate and cooperate with Driver and Kitchen staff to ensure daily operation.

Requirements:
Bachelor's degree in business administration or related field preferred
Minimum of 2 years of experience in a similar role, preferably in the food industry
Excellent communication and interpersonal skills
Strong leadership and organizational abilities
Ability to work well under pressure and meet deadlines
Knowledge of health and safety regulations
Proficiency in Microsoft Office and other relevant software programs
Knowledge of inventory management and marketing strategies

What We Offer:
Comprehensive Training to prepare you for success
Discounted or Free drinks
Group Health Benefit
Terms:
Salary: $35/hour
30 40 hours per week
Full-time, permanent position
Vacation: 2 Weeks per year or 4%
Location: 4352 Beresford St., Burnaby, BC V5H 2W2