THE PIV CAFE INC. DBA HEYTEA opened its first Canadian location in The Crystal Mall at #1333 - 4500 Kingsway in Metrotown, Burnaby, BC V5H 2A9. HEYTEA offers a wide range of high-quality tea beverages, including milk teas, fruit teas, and traditional teas, made from premium tea leaves and fresh ingredients. Our brand is known for its innovative and customizable menu, featuring signature drinks and various seasonal and limited-edition flavors. HEYTEA also provides specialty products such as cheese foam and unique flavor combinations that enhance the tea-drinking experience. As a growing company, we are seeking for a driven Store Supervisor to join our team.

Establish work schedule and assign duties during shift
Review sales figures and engage with management on suggestions to improve sales and decrease cost
Lead and supervise the team on each shift and ensure that the company service standards are upheld
Assist customers with queries, concerns or complaints
Stock service areas with supplies such as teas, sugar, napkins etc.
Manage stock levels and inventory with the Store Manager
Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning as necessary
Check the quality of raw materials to ensure that standards and specifications are met
Prepare or maintain inventory or production record
Assist with making drinks where necessary
Provide support for store special events, as needed.
Perform other related duties as required

Job Requirements:

College Diploma
At least 1 year of service experience in a similar environment
Working knowledge of health, safety, and sanitation regulations
Working knowledge of beverage products, menu items, and equipment is preferred
Working knowledge of Point of Sale (POS) systems and operations is required
Excellent customer service skills
Have interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Work varied shifts, including weekends and holidays
Must have an outgoing personality and have a positive attitude

If you are interested in this position, please send your resume by email at (link removed) We welcome qualified candidates contact us by email and submit resumes. Please note that only selected candidates will be contacted.