What we offer you:

• Remote work opportunity


• Competitive salary


• Flexible working hours


• Ongoing training and development


• Opportunity for career progression

Key responsibilities:

• Provide excellent customer service via phone, email, and chat


• Resolve customer inquiries and complaints in a professional manner


• Update customer records in the database accurately


• Collaborate with the team to ensure customer satisfaction


• Meet targets and KPIs set by the management

What you bring to the team:

• Prior experience in a customer service role


• Excellent communication skills


• Strong problem-solving abilities


• Ability to multi-task and work under pressure


• Proficiency in CRM software and MS Office