As a Customer Experience Manager, your primary responsibility is to assist clients with their
Travel needs, personalized service and expertise to ensure a seamless and enjoyable travel
experience (link removed) You will be responsible for handling inquiries, making travel arrangements, providing recommendations, and resolving any issues that may arise before, during and after the trip.

Key Responsibilities:
Client Assistance:
* Respond promptly to client inquiries via phone, email, or-in-person, providing information and guidance on travel destinations, packages, and services.

* Listen attentively to clients preferences and requirements, offering tailored recommendations and solutions to meet their needs.

* Assist clients in booking flights, accommodations, transportation,tours, activities, and other travel related services.

Itinerary Planning

* Create customized travel itineraries based on clients preferences, budget, and interests, ensuring a well-planned and memorable trip.

* Coordinate with airlines, hotels, car rental companies, and other vendors to confirm reservations, arrange special requests and manage any changes or cancellations as needed.