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Customer care executive Location: IN-Jaipur Jobcode: 653cc472ada6c80880c0a376 Email Job
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!!!!! Urgent Hiring!!!!!
Domestic BPO
Voice Process Associate
day shift 6 day working
Rotational shift
Salary 13-20k ctc
Location-Jagatpura,jaipur
drop cv to 9256162845
Note-Candidate Must have Good Communication
Qualifications and Skills
- 1 to 3 years of experience in customer service or a similar role
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to empathize with customers and provide personalized assistance
- Proficient in using customer service software and CRM systems
- Good multitasking and time management skills
- Attention to detail and accuracy
- Positive and professional attitude
- Ability to work in a fast-paced environment
- Fluency in English and Hindi
Roles and Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and satisfactory manner
- Provide information and guidance to customers about our products and services
- Update customer records and maintain accurate documentation
- Collaborate with other teams to address customer needs and concerns
- Follow up with customers to ensure their issues are resolved
- Escalate complex cases to the appropriate departments
- Meet and exceed customer satisfaction goals
- Stay up-to-date with product knowledge and industry trends
Finderbro
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