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Collision Estimator (multiple branch locations) Location: US-IA-Council Bluffs Jobcode: sngri2 Email Job
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Kaizen Collision Center Contact No.: 623.258.0577 or 480.446.0599
UPDATED JOB OPENING! (URGENT) Job Opening: Collision Estimators Job openings are available in Kaizen Collision Center branch locations across various states. The following:
Arizona branch locations: 2360 E Huntington Dr., Flagstaff, AZ 86004 8030 N El Mirage Rd., El Mirage, AZ 85335
Nebraska branch location: 14540 Grover St., Omaha, NE 68144
Iowa branch location: 1328 35th Ave., Council Bluffs, IA 51501
Position Title: Collision Estimator Department: Operations Reports to: General Manager
Position Summary: The Collision Estimator is responsible for examining vehicles for collision-related damage and documenting the time and effort required to repair and refinish vehicles back to pre-accident condition by Kaizen Collision Center standards and insurance partner guidelines. Additional internal and business partner-supported training a necessary.
Responsibilities: Review with customers and walk through the repair process: Greet customers by phone or in person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. Educate customers regarding the importance of CSI survey questions and maintain strong communication to cultivate positive CSI results. Complete vehicle intake process: This includes mapping damage, photographing vehicles, and document files. Prepare estimates and supplements: Review vehicle damage and prepare estimates. Prepare supplements based on additional damage found, including parts price increases. Ability to pull and review All data/OE procedures for Body Technicians as needed/required. Follow DRP compliance: Understand and follow all insurance carrier Direct Repair Program (DRP) guidelines regarding all aspects of the repair. Production Management: Support the general manager in the routing of each repair including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work, and all other aspects of the repair. Quality Assurance: Ensure Kaizen Collision Center quality standards are met throughout the repair process and before the vehicle is delivered to the customer. File Documentation: Maintain real-time accuracy of assigned work files and reconcile for customer delivery and file closing process. Additional responsibilities as assigned. Job duties/Job descriptions may be adjusted or added based on the needs of the business or at management's discretion
Requirements: Ability to work collaboratively with the team to meet shared objectives. 2 years' prior collision experience. Effective time management. Able to multitask and manage competing priorities. Communicate effectively with teammates, customers, and business partners. CCC One Experience. Valid driver's license required. Eligible to work in the United States. Willing and able to pass a thorough background check.
Quick Apply through the following : Kaizen Career Portal: Job Opportunities((link removed)) -recommended Direct Email to: contact #623.258.0577 or 480.446.0599 Apply in person to the Company Site
Job Type: Full-time
Yearly Salary range: $75,000.00 Base + commission/month The posted salary is an approximation and subject to change depending on experience
Benefits: 401(k) Dental Insurance Health insurance Paid time off Vision insurance
Day range: Monday to Friday Shift: Day shift
Ability to commute & relocate before starting work (Required)
Driver's License (Required) Work Location: In person
Application Question(s): What DRP accounts do you have experience with? What are your average monthly sales?
KAIZEN AUTO CARE LLC
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