|
Search Jobvertise Jobs
|
Jobvertise
|
Work From Home Customer Service Representative Remote Location: US-CA-Fremont Jobcode: uyd9st Email Job
| Report Job
Your cheerful demeanour and willingness to go the extra mile will help us deliver high value to our customers and prospective customers.
Your Customer Success duties, should you accept them, include:
Help our customers with any questions or issues Make modifications to their accounts and purchases in our CMS Answer customer phone calls, emails, instant chats, social media queries and keep the conversation friendly, but focused and on-track Some administrative duties
Skills and Requirements:
3 years experience in customer service A bright, upbeat personality Experience with email ticketing systems, such as Gorgias Experience with Shopify Comfortable working on a computer (Mac) Comfortable providing phone support Extremely organized Have a synergistic approach to team Takes personal pride in fast, efficient customer care Ability to prioritize incoming tickets quickly and efficiently Proven track record with solid response time and customer satisfaction rating The ability to make every customer feel valued The ability to track commonly asked questions and help create a knowledge base
Breezy Talent
|