Job Description:

We are seeking a friendly and detail-oriented Client Support Specialist to handle customer inquiries, provide support, and process payments. The ideal candidate will have strong communication skills, a positive attitude, and a passion for helping others. This role is critical in ensuring that our customers have a seamless and pleasant experience.

Key Responsibilities:

*Assist customers with inquiries and concerns via phone, email, and chat.
*Process customer payments accurately and efficiently.
*Provide information about products and services, addressing any questions or issues.
*Resolve customer complaints by determining the cause of the problem and working towards a satisfactory solution.
*Maintain customer records by updating account information as needed.
*Collaborate with other team members to ensure high-quality service.
*Build and maintain strong relationships with clients, understanding their needs and delivering tailored solutions.
*Collaborate with internal teams to ensure seamless project execution and client satisfaction.
*Maintain accurate records for clients.

Qualifications:

*Must be 18 years old.
*WiFi and computer access are required.
*Must be authorized to work in the US.
*Excellent verbal and written communication skills.
*Strong problem-solving abilities and attention to detail.
*Proficiency in using computers and customer service software.
*Ability to handle multiple tasks simultaneously in a fast-paced environment.
*A positive attitude and a strong desire to help customers.

Text "Planner" to our hiring manager at 702-449-9188 to schedule a Zoom meeting.