Internal Job Title: Senior Project Analyst - AZNJP00028576 Work Location: 35 Gatehouse Drive, Waltham, MA 02451 - (3 days onsite) Duration: Long Term Client: AstraZeneca Please don't post client name Rate: $70/hr. on C2C (Pay Rate- Max) Business Unit: Facility Management (FAM) Need resources from FAM background. Description: We are seeking a talented and experienced business analyst/project manager to lead the development of our soft services and consolidation center programs. The role involves supporting project life cycles, developing SOPs, PM schedules and training programs, and working closely with cross-functional teams and service providers. The ideal candidate should have a strong background in business analysis, project management, and a history of creating effective SOPs and training programs. Role Overview & Responsibilities: Key player in the development and enhancement of soft services and consolidation center. Translate specific business and end user needs into actionable plans. Define the scope and objectives of various services and projects. Develop innovative service offerings based on market trends and end user needs. Support the entire life cycle of a project, including creating and maintaining project plans and establishing timelines. Ensure successful implementation of soft services programs by working with cross-functional teams and service providers. Monitor project progress, identify and mitigate potential risks. Conduct regular meetings with stakeholders for updates and feedback. Evaluate program performance and drive continuous improvement. Develop and write standard operating procedures (SOPs), preventive maintenance (PM) schedules, and training programs. Collaboration & Stakeholder Engagement: Work closely with various stakeholders to gather requirements such as SOPs, PM schedules, training programs, and third-party agreements. Facilitate communication between technical and non-technical teams. Coordinate with external vendors and partners to support program development. Skills & Competencies required: Strong analytical skills for market trend analysis and end user needs assessment. Project management skills for supporting project life cycles. Excellent communication skills for stakeholder engagement and team collaboration. Creative problem-solving and decision-making skills. Proven experience in business analysis and project management, preferably in the service industry. Strong understanding of soft services and customer experience management. Experience in warehousing and delivery logistics a plus. Additional: Ensures that all work is carried out with