We are seeking a Customer Service Representative to join our team. In this role, you will work directly with clients, analyzing and presenting data, resolving customer inquiries, and ensuring client satisfaction. The ideal candidate is detail-oriented, possesses strong problem-solving skills, and is proficient in both English and Spanish.

Key Responsibilities:

Analyze and present data to clients.

Resolve client inquiries and ensure satisfaction.

Perform data entry tasks with accuracy and efficiency.

Maintain and manage customer information and files.

Communicate effectively with clients via phone and email.

Qualifications:

Proficient in Microsoft Excel, Word, and Outlook.

Strong written and verbal communication skills in English and Spanish.

Excellent organizational skills and attention to detail.

Ability to learn and adapt to new software tools.

Previous experience in customer service or data entry is preferred.