Dialed In Agent Services is seeking enthusiastic and dedicated individuals to join our remote customer support team. We are looking for professionals who can provide exceptional customer service from the comfort of their own homes.

Position: Customer Support Representative (Remote)

Job Description:
As a Work-from-Home Customer Support Representative, you will be the voice of our company, handling customer inquiries, resolving issues, and ensuring customer satisfaction across various communication channels.

Key Responsibilities:
Respond to customer inquiries via phone, email, and chat
Troubleshoot and resolve customer issues in a timely manner
Maintain accurate customer records and document all interactions
Meet or exceed performance metrics and quality standards
Collaborate with team members to improve customer experience
Stay updated on company products, services, and policies

Requirements:
High school diploma or equivalent; some college preferred
1+ years of customer service experience preferred
Excellent verbal and written communication skills
Strong problem-solving and multitasking abilities
Ability to work independently in a home office environment
Reliable high-speed internet connection
Quiet, distraction-free workspace at home

Technical Requirements:
Computer with Windows 10 or later (Mac not supported)
Dual monitors (22" or larger) strongly encouraged
Noise-cancelling headset with microphone (must be usb wired headset)
Wired internet connection (minimum 100 Mbps download/100 Mbps upload)

We Offer:
Competitive hourly rate with performance-based incentives when offered
Flexible scheduling options you create your own schedule (no catch)
Paid training and ongoing professional development
Supportive team environment

If you're passionate about delivering exceptional customer service and thrive in a remote work environment, we want to hear from you! Join Dialed In Agent Services and be part of our growing team of customer support professionals.

To apply, please submit your resume and a brief cover letter explaining why you're the perfect fit for this role.
make sure your email address is included so you can receive your personal sign up link and information.
New team members must agree to a background screening, which costs $30 that they need to pay themselves. Dialed In Agent Services, pays for the remaining expenses.

Pay rate is not determined until you pick a client and begin certification training.

Dialed In Agent Services is an equal opportunity employer and values diversity in our workforce.