Customer Care Specialist needs experience 

Customer Care Specialist requires:

Ø Customer service

Ø MS Office

Ø Documentation

Ø Office environment

Ø Customer interaction

Customer Care Specialist duties:

Ø answer phone calls and emails, 

Ø responding to customer questions and complaints, 

Ø walk customers through basic troubleshooting or setup processes.

Ø respond to a variety of telephone inquiries on a variety of issues using exceptional customer service on a daily basis.

Ø Process calls from internal and external customers

maintain accounts and updating information in various databases