CONCENTRIX is a multinational company where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower our people through continuous opportunities to grow and promote the ability to explore the many career paths CONCENTRIX has to offer. This principle led to the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us - a job you will enjoy and be proud of.

CANDIDATE PROFILE
18 years old or above
computer literate
must be fluent in ENGLISH
committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES
You will be interfacing with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. You are expected to:
communicate with customers in a courteous, friendly and professional manner using agreed procedures
listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
maintain basic knowledge of client products and/or services

EDUCATIONAL & PROFESSIONAL ATTAINMENT
at least graduated SENIOR High School (K-12)
not tied up with academics; not currently studying nor enrolling for school
fresh graduates are encouraged to apply
call center experience is an advantage but NOT REQUIRED

NOTE: For applicants under the new K-12 curriculum, you should be graduates of SENIOR HS because strictly Junior HS graduates will not be accepted.

BENEFITS
very competitive salary
meal and transportation pay
rice allowance
night differential
account incentives
sick and vacation leaves
educational assistance
retirement plan
annual appraisal and bonuses
comprehensive health plan for you and your loved ones
clean, safe & modern working environment

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.
Or to fast track your application, simply TEXT the word "CONCENTRIX" with your
full name
town & city of residence
mobile numbers
e-mail address
educational attainment
preferred branch

to 09328485490
or 09175176954
and we will contact and assist you right away.
Thank you.