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Entry Level Customer Service Specialist Location: US-TX-Austin Jobcode: uxvfat Email Job
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Job Responsibilities:
As an Entry Level Customer Service Specialist, you'll be a critical bridge between our company and our valued clients. Your responsibilities will encompass:
Providing prompt and outstanding customer service to clients Assisting clients with inquiries, requests, and concerns across various communication channels Collaborating with cross-functional teams to ensure client satisfaction Gaining an understanding of our marketing strategies, services, and industry trends Getting hands-on exposure to marketing campaign planning and execution Contributing to the maintenance of accurate client records and documentation Identifying opportunities to enhance and improve customer service processes
Skills and Qualities:
We're seeking individuals who embody the following skills and qualities:
Excellent written and verbal communication skills A customer-centric mindset with a dedication to delivering exceptional service Problem-solving capabilities and a proactive approach to challenges A foundational understanding of marketing concepts and strategies Ability to work collaboratively in a team-oriented environment Attention to detail coupled with strong organizational skills Adaptability and an eagerness to learn and grow Proficiency in using common office software and communication tools
Why Join Us:
Comprehensive training in customer service and exposure to marketing practices Engage with diverse marketing campaigns and strategies Benefit from mentorship provided by experienced marketing professionals Access opportunities to expand your skill set within a dynamic marketing company Avail room for advancement and exciting career growth prospects Enjoy a competitive compensation package
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