Application Support Engineer, Marketing (Onsite)

We have an immediate need for a direct hire Application Support Engineer, Marketing to join a luxury hotel and casino. This role requires a unique blend of technical expertise, marketing knowledge, and project management skills to ensure that marketing tools and platforms are optimized for maximum performance and impact. The Application Support Engineer, Marketing will be the liaison between the IT and Marketing departments.

Location: Las Vegas, NV (Onsite)

This job expects to pay about $85,000 – 110,000 annually plus benefits.

What You Will Do: 

• Partner with the Marketing Department and software vendors to troubleshoot new and reoccurring problems to resolution
• Participate in the implementation of new applications and enhancements to existing applications
• Responsible for attending project meetings and facilitating meetings as required
• Responsible for understanding and documenting system/application topology, system integrations, application issues awaiting code or bug fixes, enhancements, application version release notes
• Participate in building a robust knowledge base, authoring content, maintaining existing content and promoting the use of self-service to Members
• Implement process enhancement and major feature upgrades to relay to marketing/project sponsors
• Maintain disaster recovery plans and procedures to ensure the marketing can continue in the event of a system failure or other incident while monitoring and improving application performance, reliability, and security

What Gets You The Job: 

• Bachelor’s degree in computer science or related field, or equivalent work experience and/or equivalent combination of education and experience 
• Working knowledge of gathering requirements from stakeholders and translating those requirements to evaluate and implement software solutions
• At least two (2) years in an application and network support role, with experience managing and supporting a team of IT professionals and a demonstrated track record of deploying and support of more complex solutions
• Working knowledge of managing vendor relationship for assigned projects
• Working knowledge in producing requirements, product, and pricing analysis
• Working knowledge in IT project implementation or project management preferred
• Knowledge of loyalty program systems, CRM platforms, and digital marketing software and platforms coupled with experience with enterprise system databases (e.g., Oracle, MS SQL Server, or MySQL)
• Previous experience working in a large, luxury resort setting preferred

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.