The Coldstream Market is so much more than a local store; it is an integral part of a vibrant, family-friendly community in the Okanagan Valley. With a dedication to quality and community engagement, we are actively seeking a Store Supervisor to join our dynamic team. A great opportunity for someone who values small-town charm and natural beauty. We are looking for a candidate with a strong work ethic, leadership abilities, a positive outlook, and keen analytical skills to oversee daily operations and contribute to our vision. In return, you'll work in a community that values local business but also provides endless possibilities. Our team is looking for a candidate who can embrace the spirit of Coldstream and help us serve this community even better. Join us and become part of a team that is as committed to excellence as its roots in this beautiful landscape.

Employer Information

Company Legal Name: 0943104 BC Ltd.
Company Business Name: Coldstream Market
Company Location: 9912, Kalamalka Rd, Coldstream, BC, V1B 1L7

Position Description

Position: Store Supervisor
Job Type: Full time; Permanent
Number of Positions: 2
Expected start date: As soon as possible
Business/Work location: 9912, Kalamalka Rd, Coldstream, BC, V1B 1L7

Salary and Benefits

Salary: $24.00 per hour
Overtime and Vacation Pay
Employee discount on store items
Career Growth Opportunities
Stable & full-time employment
Work-life balance through flexible and accommodating work environment
Referral Bonus: $1000.00 CAD (for current employees).
Relocation Assistance: $1500.00 CAD (for qualified candidates coming from different cities, provinces, or regions).

Job Duties

• Coordinate with team members to assign responsibilities for stocking, cleaning, labeling, and decorating the store.
• Supervise and coordinate all sales transactions between staff and cashiers to ensure a smooth customer experience.
• Attend to customer queries and complaints in person or over the phone, addressing issues like employee behavior, product availability, and returns.
• Facilitate resolution of escalated customer service issues.
• Operate the cash register, handling payments through cash, debit cards, and credit cards.
• Assist with authorizing special payment methods like cheques and managing merchandise returns.
• Prepare inventory orders based on current stock levels to keep the store well-supplied.
• Prepare daily reports to track sales volumes and merchandising effectiveness.
• Assist in the hiring process for new staff members and oversee their sales skills training.
• Hold regular team meetings to discuss performance metrics, customer feedback, and workflow improvements.
• Maintain optimal store conditions by upholding visual merchandising standards and managing in-store promotions.
• Implement loss prevention strategies to minimize theft and fraud risks.
• Perform any other duties required for the store's successful operation.

Job Requirements

• Completion of Secondary School.
• Previous retail sales experience.
• Effective written and oral communication skills.
• Ability to lead and manage a team to achieve common goals.
• Must be available to work a flexible schedule that includes early mornings, days, and evenings.

How to apply?

By Email: marketcoldstream@gmail.com
By Mail: 9912 Kalamalka Rd, Coldstream, BC, V1B 1L7
In Person: 9912 Kalamalka Rd, Coldstream, BC, V1B 1L7

Candidates with the right skill set, effective communication skills, expertise, and willingness to take on diverse responsibilities, looking for career advancement are welcome to apply!

“We are equal opportunity employer and values diversity in the workplace.”