As a Front Desk Agent, you're not just handing out room keys you're creating memories for our guests. From warm welcomes to efficient check-outs, youll be instrumental in making sure every detail of a guests stay is perfect.

What You'll Do

Welcome guests with a smile that sets the tone for their stay friendly, relaxed, and inviting.
Assist guests with information about local hotspots, hidden gems, and hotel services.
Manage room reservations, modifications, and cancellations.
Turn challenges into opportunities, resolving guest issues with patience and a can-do attitude.
Collaborate with the behind-the-scenes team to ensure guest requests are met.
Contribute your valuable insights in team meetings and daily huddles to elevate our service game.

Your Skills And Style

You've got a knack for customer service, honed through past experiences, preferably in hospitality.
Your communication is clear, friendly, and professional.
Attention to detail is your strong suit, no request slips through the cracks.
Technology doesn't intimidate you you're comfortable with reservation software and basic systems.
Pressure is just another part of the job you stay cool under all circumstances.
Your schedule flexibility means you're available to varied shifts, weekends, and holidays.
A high school diploma or equivalent is your foundation; any hospitality education is a plus.