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Operational Specialist (Malaysia) Location: MY-Kuala Lumpur Jobcode: uw8icv Email Job
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Responsibilities: - Process and manage new user registrations and maintain accurate user data. - Monitor platform activity and troubleshoot technical issues to ensure optimal user experience. - Develop and implement efficient operational procedures to streamline workflows. - Analyze data and generate reports to identify areas for improvement and optimize platform performance. - Assist with onboarding new talent and providing ongoing operational support. - Maintain a positive and professional demeanor when interacting with internal and external stakeholders. - Perform other duties as assigned.
Job Requirements Qualifications: - Minimum 1-2 years of experience in a similar operational support role. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills, both written and verbal. - Experience with project management methodologies a plus. - Familiarity with live streaming platforms or the entertainment industry a plus. - Ability to prioritize tasks, manage multiple deadlines, and work independently. - Strong attention to detail and a commitment to accuracy. - A team player with a positive and proactive attitude.
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