Maintain good relationship with SVIP users. Analyze and understand users preference and promote them with suitable strategy/events to boost recharge
Follow up SVIP users inquiries and provide good service to solve issues in app. Increase user engagement and their monthly recharge amount
Look on competitive apps events/policies and recruit spenders from other apps
Maintain a database with up-to-date SVIP users information. Do regular data analysis of their recharge and create follow up strategy
Requirements
Familiar with live streaming app. Have good connections with spenders. Previous working experience in live streaming app is preferable
Good service mindset to create customer engagement
Good at data operation, such as Excel and Google Spreadsheet
Self-motivated, highly-responsible. Good analytical thinking and communication skills