Company Overview

New Image International Beauty Institute, established in 2004, is one of the leading beauty institutes in Jalandhar, focusing on empowering young minds through excellent advanced beauty, makeup & cosmetic education. With 13+ branches and a team of 201-500 employees, our institute has been recognized for its extraordinary contribution to enhancing skills in the beauty and wellness industry. We pride ourselves on staying up-to-date with the latest techniques and advancements in the field.

Job Overview

We are seeking a highly skilled and motivated Salon Manager to join our team at New Image International. As a Salon Manager, you will be responsible for overseeing the day-to-day operations of our salon, ensuring excellent customer service, and maintaining a high level of professionalism. This is a full-time position based in Phagwara, Punjab, India. The ideal candidate will have 1 to 3 years of experience in salon management.

Qualifications and Skills

• 1-3 years of experience in salon management.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Knowledge of the beauty and wellness industry and the latest trends.
• Proven track record of delivering exceptional customer service.
• Ability to handle multiple tasks and prioritize effectively.
• Good organizational and problem-solving skills.
• Ability to work in a fast-paced environment and handle pressure.
• Flexibility to work evenings, weekends, and holidays as required.
• Business acumen and ability to drive revenue growth.

Roles and Responsibilities

• Oversee the daily operations of the salon, including staff scheduling, inventory management, and client appointments.
• Ensure the salon maintains a high standard of cleanliness and hygiene.
• Develop and implement marketing strategies to attract and retain clients.
• Train and supervise salon staff, providing guidance and support as needed.
• Handle customer complaints and ensure customer satisfaction.
• Stay up-to-date with industry trends and techniques, and provide training to staff as necessary.
• Manage salon finances, including budgeting, forecasting, and reporting.
• Collaborate with the management team to set goals and objectives for the salon.
• Maintain a safe and healthy work environment, enforcing salon policies and procedures.
• Handle administrative tasks such as payroll, staff performance evaluations, and scheduling.
• Contribute to the growth and success of the salon through innovative ideas and initiatives.