Job description

Position: Chatbot Developer

Location: Bengaluru

Type: Full-time

Job Description:

Responsibilities:

• Collaborate with stakeholders to understand business requirements and design chatbot functionalities that align with client goals.
• Develop, test, and deploy chatbots using industry-leading chatbot development platforms and frameworks.
• Design conversational flows, dialogues, and interactions that provide intuitive and efficient user experiences.
• Integrate chatbots with existing systems, applications, and databases to fetch and update information in real-time.
• Implement Natural Language Processing (NLP) techniques to improve chatbot understanding and response accuracy.
• Continuously improve chatbot performance by analyzing user interactions and making data-driven refinements.
• Stay updated with the latest trends and advancements in chatbot development, AI, and NLP technologies.
• Collaborate with UI/UX designers to ensure the chatbot interface is visually appealing and user-friendly.
• Troubleshoot and resolve technical issues related to chatbot functionality, integrations, and performance.
• Document the chatbot development process, including architecture, design decisions, and maintenance procedures.
• Maintain the security and privacy of user data throughout the chatbot interaction.

Qualifications:

• Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience).

Skill Requirements:

• Proven experience in developing and deploying chatbots using platforms such as Dialogflow, Microsoft Bot Framework, IBM Watson, or similar.
• Strong programming skills in languages like Python, JavaScript, or others relevant to chatbot development.
• Familiarity with Natural Language Processing (NLP) concepts and libraries.
• Experience with RESTful APIs, webhook integrations, and data exchange between systems.
• Understanding of UI/UX design principles for creating user-friendly conversational interfaces.
• Problem-solving skills and the ability to troubleshoot technical issues effectively.
• Strong communication skills and the ability to work collaboratively in cross-functional teams.
• Attention to detail and a commitment to delivering high-quality chatbot solutions.
• Experience with version control systems (e.g., Git) and agile development methodologies is a plus.
• Prior experience in machine learning and AI development is a bonus.

About Hash Connect: Hash Connect $11 million ISO 27001 Certified MarTech company thriving to give a new direction to consumer interactions and engagements. Engagements with Digital & Mobile marketing at the

forefront of marketing communication, we explore opportunities for seamless integration of

online and offline strategies. We have been constantly working on innovating newer ways to

reach out to masses with MarTech led innovations being at the heart of it. The core expertise

lies in developing complex MIS and CRM tools, web and mobile applications, cross platform

data utilization tools and voice solutions. Besides Technology development, we specialize in

developing Omni channel solutions and set up e-commerce infrastructure for brands.

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Job Location:

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Hash Connect Integrated Services Pvt Ltd, 248, Samhitha Plaza, Defence Colony,

Indiranagar, 80 Feet Road, Bangalore-560038

Landmark: Above SBI Bank or Near Chinmaya Mission Hospital.

Nearest Metro Station: Indiranagar or Swami Vivekananda Metro

Nearest Bus Stop: CMH Hospital

Working Days: Monday to Friday

Industry

• Marketing & Advertising

Employment Type

Full-time